Booking & Cancellation Policy
Hotel Potami Himare
By making a reservation directly through the Hotel Potami Himare website, guests agree to the following terms and conditions.
Direct Booking Special Offer
Guests who book directly through our website may benefit from exclusive offers and additional services, including complimentary breakfast and other special benefits not available through third-party booking platforms.
Direct Reservations Policy
Reservations made directly with Hotel Potami Himare, whether through our website, by telephone, email, WhatsApp, or any other direct communication channel, may include exclusive benefits such as complimentary breakfast and special rates are Non-Refundable .
To secure a reservation, a deposit or advance payment may be required.
Non-Refundable Policy
Reservations made under a special direct booking offer, including complimentary breakfast or any additional benefits, are classified as Non-Refundable Reservations.
In the event of cancellation, no-show, early departure, or modification of the reservation by the guest, any deposit, advance payment, or prepaid amount will not be refunded.
By completing the booking process, the guest acknowledges and accepts these terms and conditions.
The complimentary breakfast and special rate are offered exclusively in consideration of the guest's acceptance of the non-refundable booking conditions.
Changes to Reservations
Any request to modify reservation dates is subject to availability and approval by Hotel Potami Himare. Additional charges may apply.
Force Majeure
Hotel Potami Himare shall not be held liable for failure to provide services due to circumstances beyond its reasonable control, including but not limited to natural disasters, government restrictions, strikes, pandemics, or other force majeure events.
Privacy Policy (GDPR)
Hotel Potami Himare is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
Personal Data We Collect
When making a reservation, we may collect the following information:
Full name
Email address
Telephone number
Reservation details
Payment information (processed through secure payment providers)
Purpose of Processing
Your personal data is collected and processed for the following purposes:
Managing and confirming reservations
Communicating regarding your stay
Meeting legal, tax, and regulatory obligations
Improving our services and guest experience
Legal Basis for Processing
We process your personal data based on:
The performance of a contract (your reservation)
Compliance with legal obligations
Our legitimate business interests
Your consent, where applicable
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations.
Data Sharing
We do not sell or rent personal data. Information may be shared only with trusted service providers, payment processors, or governmental authorities where legally required.
Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data where legally applicable
Restrict or object to processing
Request data portability
Lodge a complaint with the relevant Data Protection Authority
Contact Information
For any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Hotel Potami Himare
Email: info@hotelpotamihimare.com
Phone: +355 69 203 2122
By using our website and booking services, you consent to the terms outlined in this Privacy Policy.